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How to sell more drinks

The Dining Experience • 2m 41s

Up Next in The Dining Experience

  • Scanning tables

    KEY POINTS

    As I move through my section, I'm always scanning tables. I'll often have my eyes glued to the table and don't need to pretend that I'm not scanning, but I avoid locking eyes and staring into the guest's soul.

    I move through my section and scan tables in order to 1) notice items to c...

  • How to serve entrees

    KEY POINTS

    Easiest way to get guest's attention when serving entree: announce name of dish.

    Your restaurant may require you serve from the left which is what you'll do.
    But I typically just serve from the side that makes the most sense (the side guests can see me from, side with greatest openi...

  • Why to set your tables up for entrees

    KEY POINTS

    In order to give a) guests enough time to enjoy appetizer and b) myself enough time to reset before entrees come, I learn entree average ticket times and track current ticket times. I also track my tables progress on the appetizer.

    If entrees are coming out soon, and guests haven't f...