The Dining Experience
Learn how to prioritize tasks, structure your workflow, guide guests, control timing, and run your section like a pro.
We go through every stage of dining from the greet to goodbye with a focus on mindset, structure, and execution.
If you'd like to work in nicer restaurants (and make real money), this is where to start.
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How to Greet Tables and Build Rapport - Ebook
10.7 MB
The greet is really more important than a lot of people recognize. This sets the tone for the relationship that you’ll be developing with your guests, and while you may never see these people again, you will be interacting quite a bit over the next couple hours. So it’s worth considering how exac...
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1. Why the Greet Matters
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2. How to Greet Guests
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3. Adapting the Greet
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4. Getting Drink Orders
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5. Serving Drinks
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6. Why to Sell Appetizers
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7. How to Sell Appetizers
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8. If They Decline Appetizers
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9. Reading Your Table
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10. When to Take Orders
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11. Moving Toward a Decision
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12. Building Trust with Tables
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13. How to Give Recommendations
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14. Getting Orders
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15. Managing Your Workflow
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16. Why to Set Tables for Entrees
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17. Scanning Tables
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18. Selling More Drinks
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19. Considering Your Coworkers
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20. Serving Entrees
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21. Handling Guest Requests
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22. How to Pre-Bus
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23. Turning Tables