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Moving your table towards a decision

The Dining Experience • 3m 13s

Up Next in The Dining Experience

  • If they decline appetizer offer

    KEY POINTS

    If they reject my offer to get them an appetizer (and I don't have time to take entree orders), I tell them to take their time looking over the menu, and I'll be by shortly to discuss menu/ answer questions.

    If they reject my offer to get them an appetizer (and I have time), I transi...

  • When, why, and how to pre-bus

    KEY POINTS

    After serving plates, checking in, and knowing everyone's happy, I leave them alone to enjoy it, but continue scanning the table.

    Some restaurants will require you to wait for every person to finish completely before pre-busing. If that's their policy, you'll respect that. But I get ...

  • How to sell more drinks

    KEY POINTS

    A lot of people will take another round if you ask them, but won't flag you down to ask.

    Best way to sell more drinks is to be on top of things, anticipate needs of guests, be proactive, and move with a sense of urgency. Ya heard?