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The Dining Experience • 5m 12s

Up Next in The Dining Experience

  • How to manage your workflow

    KEY POINTS

    After taking orders, I first see if there are other orders I can take in my section, then pre-bus, then put in orders.

    FULL HANDS IN, FULL HANDS OUT
    This is the best way to manage your workflow and get as much done as possible with each trip AND improve the operation of the restauran...

  • Transitioning into drink orders

    KEY POINTS
    I view my relation to the guests as relatively equal; both humans worthy of respect but in different roles. They're my guests, I'm their host; the inverse could be true tomorrow if I visit their place of business for a desired service.

    Before asking about drinks, I try to establish so...

  • Reading your table

    KEY POINTS

    Not every table will move through the dining experience at the same pace. Nor will each table want the same level of interaction. When can I start picking up on this?
    When I first approach.

    When I drop the appetizer, this is another good opportunity to assess my table. What am I payi...