Why to sell appetizers
The Dining Experience
•
2m 40s
KEY POINTS
Reasons I want every table to get an appetizer:
It's a quick way to get the table temporarily situated - especially if I'm too busy to take orders and/ or kitchen is backed up.
Puts guests more at ease while waiting to order/ receive their entrees.
Increase sales at the table (which will most often determine the amount I receive in way of tip).
If my guests order an appetizer the same time that I take drink orders, I take the order, but I want to make sure they have something (could be waters) to drink before dropping appetizer.
I typically ask about appetizers after I drop their drinks.
Up Next in The Dining Experience
-
Getting orders after recommendations
KEY POINTS
When taking orders, For you ma'am? And for you sir? What can I get you ma'am? What would you like sir?
*All the nice language you learned growing up ;)I collect menus, AFTER everyone tells me their order so I'm not juggling menus and orders and people's attention.
*If your restaura... -
Different scenarios when getting orders
KEY POINTS
If another server drops the app, ideally I can follow right behind to check in/ make assessment. If I am too busy and can't do that, it's okay. That's one reason I sold the app. They're situated, and I've bought myself some time before I really need to get to the table.
If table look...
-
How to give recommendations
KEY POINTS
I offer recommendations as necessary in order to help guests narrow down options and ultimately make a decision they can feel good about.
When providing recommendations, I often ask guests questions such as "what are you in the mood for?" Why?
To better know what to recommend.When ...
