The Dining Experience
Learn how to prioritize tasks, structure your workflow, guide guests, control timing, and run your section like a pro.
We go through every stage of dining from the greet to goodbye with a focus on mindset, structure, and execution.
If you'd like to work in nicer restaurants (and make real money), this is where to start.
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How to Greet Tables and Build Rapport - Ebook
10.7 MB
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1. Why the Greet Matters
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2. How to Greet Guests
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3. Adapting the Greet
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4. Getting Drink Orders
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5. Serving Drinks
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6. Why to Sell Appetizers
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7. How to Sell Appetizers
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8. If They Decline Appetizers
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9. Reading Your Table
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10. When to Take Orders
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11. Moving Toward a Decision
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12. Building Trust with Tables
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13. How to Give Recommendations
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14. Getting Orders
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15. Managing Your Workflow
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16. Why to Set Tables for Entrees
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17. Scanning Tables
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18. Selling More Drinks
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19. Considering Your Coworkers
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20. Serving Entrees
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21. Handling Guest Requests
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22. How to Pre-Bus
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23. Turning Tables
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24. Dessert Strategy
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25. Getting Checks
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26. Saying Goodbye
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27. Angle of Approach
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28. Excellent Service. No More, No Less
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29. Money Is a Byproduct