Real Server Training
Designed to get you up to speed and earning fast. If you've never waited tables, this is where to start.
Built for higher-volume, semi-casual restaurants - this is MOST restaurants.
You’ll learn all the basics: carrying plates, glasses, interacting with guests, etc as well as the bigger picture thinking that keeps you organized and in control.
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This is Real Server Training
Real Server Training was created to offer practical instruction in an industry where it is often lacking. Let it serve as a template and adjust as necessary for your specific restaurant, clientele, and standard of service.
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Appearance Matters: What to Consider
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How to Iron Work Clothes and Look Correct
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Systems and Structure Matter: How to Stay Organized
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How to Organize Orders in Your Server Book
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How to Carry Three Glasses in One Hand
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How to Carry Multiple Wine Glasses
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How to Carry Three Plates
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How to Greet Your Table and Build Rapport with Guests
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How to Efficiently Get Drink Orders
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How and Why to Sell Appetizers
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Things to Consider When Setting Tables up for Appetizers
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How to Give Recommendations and Not Overwhelm Guests
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How to Efficiently Collect Entree Orders
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How and Why to Prepare Tables for Entrees
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How to Sell More Drinks and Increase Your Tab
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How to Serve Entrees and What to Consider
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Why and How to Check In with Guests After Serving Entrees
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Why Pre-Busing Helps Generate Volume
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How to Pre-Bus Plates: An Effective and Efficient System for Servers
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Short Rant on Pre-Busing
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What to Do When Checking on Guests After Pre-Busing
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An Alternative way to Approach Dessert Orders
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How to Deliver the Check
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How to Bus Tables and Think about Your Tips
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Complete Dining Experience with Explanation on Steps of Service